questions and answers
What is the best way to care for my dishes?
1. Avoid harsh sponges or abrasive cleaners: Use soft sponges or cloths to clean your dinnerware. Abrasive cleaners or scouring pads can damage the surface and cause scratches.
2. Treat stains immediately : If you notice stubborn stains on your dinnerware, don't let them dry. Treat them immediately with a mild detergent and a soft sponge.
3. Take care when stacking: When stacking your dinnerware set, it is best to place a cloth or special foam pads between the individual pieces to avoid scratches.
4. Drying: Make sure the dishes are thoroughly dry before storing them. Moisture can lead to mold growth.
How long does shipping take?
Since we are a small company, it takes 1-2 working days to process your order. As soon as your order has been shipped, you will receive a shipping confirmation from us. Shipping via the shipping service provider DHL usually takes 3-5 working days.
Where are the products in the Viana collection produced?
What are my return rights?
You have the right to return your order within 14 days of receipt without giving any reason. The goods must be returned unused, undamaged, and in their original packaging. Please contact us in advance at hello@minotaceramics.com so we can send you the return label and further instructions. For more information, please visit our FAQ page .